Robotics are enormously useful at taking over human tasks, especially repetitive ones. Multifunctional and automated robots help to optimize manpower, while also delivering a variety of value-added functions to make workplaces and public facilities safer and more secure.
GF Technovation is a leader in robotic innovation and our smart customer service robot – Concie Guard – has been developed specifically to manage visitors at locations with heavy human traffic efficiently and reliably, without the need for human intervention.
The ConcieGuard is a compact connected customer service robot designed to man entry points at locations with high footfall, such as offices, factories, airports, hotels, hospitals, campuses, apartment blocks and government facilities. Because the IoT unit requires only Wi-Fi access, a standard plug socket and weighs only 45kg, it can be placed as a permanent day-to-day security feature or deployed where and when needed.
This multi-functional robot is a complete visitor management system, combining access control, concierge duties and customer services. It is user-friendly and fun to interact with, all the while performing essential security tasks.
On top of this, it can be installed with facial recognition to perform a variety of tasks, such as credential checking, guest and event registration, staff attendance monitoring, ticket printing and even serves as an advertising display.
Fitted with a thermal camera and temperature measurement feature, it is an invaluable tool to conduct non-contact body temperature checks at commercial or residential buildings as well as airports, campuses and more.
When a subject enters the detection range, the temperature is checked and the subject is identified through facial recognition or a snapshot is taken using a high-resolution 4 mega pixel camera. The data is then stored on the cloud for later analyses if needed.
If a subject has a high temperature or is otherwise not permitted to enter the area, a voice and light alert is triggered.
The benefits of using robotics for customer service and access control are numerous. They include:
GF Technovation’s ConcieGuard is the ultimate customer service robot. Contact us today to learn more about how this innovative robot can help you save costs and improve safety and security at your building.